1. I booked a room for 1 adult & 2 kids through 訂房網站.com unfortunately hotel wrongly reserved a room for 2 adults; spent much time to change room during checked in period;
2. I fully paid the fees online, but shown not yet settled in your system, spent much time to clarify the settlement status;
3. I called to reception to further check if any free breakfasts for my 2 kids including aged 13 before booking, the receptionist confirmed free breakfasts for my 2 kids even one adult, unfortunately when we checked in, the receptionist told me the kid over aged 13 not allowed to have free breakfast, the receptionist still gave us free breakfast for aged 13 ultimately
4. When I called to receptionist to check how much I should pay for parking fee before booking, the receptionist told me that £20 per day after discount £5 if I joined IHG membership, unfortunately when we checked in, the receptionist told me that I could not get any discount as I booked the hotel through agent 訂房網站.com!
5. Both the lifts were on and off out of order during we stayed from 11-13 Aug, we needed to moved our luggage’s back and forth from 5th floor to ground! What happened to us such a bad experience!
Bimal Kalyani
家庭出遊
雙人床房(帶梳化床)
入住於2025年06月
3.5
評價於:2025年06月28日
Check in time 4.00 pm ...ling waiting though rooms are ready they dont give ....and check out time 12.00 ..if check out 13.00 they want to charge 10 pound extra .
So its our 4 hours waste .first time in whole world i see like this check in 4.00 pm
The worst night I ever had in a hotel. I didn't get a good sleep. The air-conditioning is not working. Though they provided an electric fan in the room it's still not enough to sleep comfortably as it's too hot.
1. I booked a room for 1 adult & 2 kids through 訂房網站.com unfortunately hotel wrongly reserved a room for 2 adults; spent much time to change room during checked in period;
2. I fully paid the fees online, but shown not yet settled in your system, spent much time to clarify the settlement status;
3. I called to reception to further check if any free breakfasts for my 2 kids including aged 13 before booking, the receptionist confirmed free breakfasts for my 2 kids even one adult, unfortunately when we checked in, the receptionist told me the kid over aged 13 not allowed to have free breakfast, the receptionist still gave us free breakfast for aged 13 ultimately
4. When I called to receptionist to check how much I should pay for parking fee before booking, the receptionist told me that £20 per day after discount £5 if I joined IHG membership, unfortunately when we checked in, the receptionist told me that I could not get any discount as I booked the hotel through agent 訂房網站.com!
5. Both the lifts were on and off out of order during we stayed from 11-13 Aug, we needed to moved our luggage’s back and forth from 5th floor to ground! What happened to us such a bad experience!
Bimal Kalyani
家庭出遊 雙人床房(帶梳化床)
入住於2025年06月
3.5
評價於:2025年06月28日
Check in time 4.00 pm ...ling waiting though rooms are ready they dont give ....and check out time 12.00 ..if check out 13.00 they want to charge 10 pound extra .
So its our 4 hours waste .first time in whole world i see like this check in 4.00 pm
The worst night I ever had in a hotel. I didn't get a good sleep. The air-conditioning is not working. Though they provided an electric fan in the room it's still not enough to sleep comfortably as it's too hot.
匿名用戶
好友出遊
標準雙床房
入住於2025年08月
Only Wan
家庭出遊
甄選兩張雙人床房
入住於2025年06月
訪客用戶
家庭出遊
甄選雙人房
入住於2025年08月
Bimal Kalyani
家庭出遊
雙人床房(帶梳化床)
入住於2025年06月
Doubendoudounai
好友出遊
側海景標準雙人床房
入住於2025年01月
200868****
家庭出遊
甄選特大床房(帶陽台)
入住於2025年03月
sheng_uk
夫妻/情侶出遊
標準特大床房
入住於2025年08月
Matthewmiao
夫妻/情侶出遊
側海景標準雙人床房
入住於2024年09月
Shengpiaierdelamian
家庭出遊
甄選兩張雙人床房
入住於2025年01月
Andy_dujian
商務出差
標準雙人床房
入住於2024年07月
匿名用戶
好友出遊 標準雙床房
入住於2025年08月
Only Wan
家庭出遊 甄選兩張雙人床房
入住於2025年06月
訪客用戶
家庭出遊 甄選雙人房
入住於2025年08月
Bimal Kalyani
家庭出遊 雙人床房(帶梳化床)
入住於2025年06月
Doubendoudounai
好友出遊 側海景標準雙人床房
入住於2025年01月
200868****
家庭出遊 甄選特大床房(帶陽台)
入住於2025年03月
sheng_uk
夫妻/情侶出遊 標準特大床房
入住於2025年08月
Matthewmiao
夫妻/情侶出遊 側海景標準雙人床房
入住於2024年09月
Shengpiaierdelamian
家庭出遊 甄選兩張雙人床房
入住於2025年01月
Andy_dujian
商務出差 標準雙人床房
入住於2024年07月